Our Mandate

The mandate of the Eswatini Communications Commission (ESCCOM) is to regulate and oversee the communications sector in the Kingdom of Eswatini.

Telecommunications

Eswatini landscape.

Tariffs

Under the Communications Commissions Act 2013, ESCCOM has complete authority – to license all operators. The telecommunications industry continues to experience significant growth in terms of the total number of consumers of telecommunications services especially the mobile technology. The Telecommunications/ICT industry has underwent numerous reforms since the introduction of mobile technology in Eswatini. Currently, we have two operators providing Mobile and fixed telecommunications services respectively. The Act liberalised the licencing for provision of telecommunications services which is an indication that more telecommunications providers may apply for licences to compete in the industry. The processes for licence applications and requirements shall be published by ESCCOM shortly.

Licensed Telecommunications Operators in Eswatini

Licensed Operators

MTN Eswatini

Email:
feedback.sz@mtn.com
Website: www.mtn.co.sz
Postal Address: P. O. Box 5050 Mbabane, H100
Physical Address: Mahlalekhukhwini House, Portion 14 of Farm 50, Cnr MR103 & Nshakabili Road, Ezulwini.

Eswatini Mobile

Tel: 3401 1000 / Mobile: 7901 1000
Email: 
info@swazimobile.com
Website: 
www.swazimobile.com
Postal Address: P. O. Box 2150 Mbabane, H100
Physical Address: PSPF Office Park, 2nd Floor, Sibekelo Building, Mhlambanyatsi Road, Mbabane.

Eswatini Posts and Telecommunications Corporation (EPTC)

Tel: (+268) 2405 2000
Email: info@sptc.co.sz
Website: www.sptc.co.sz
Postal Address: P. O. Box 125 Mbabane, H100
Physical Address: Mahlokohla St, Mbabane.

The converged regulator will be responsible for regulatory oversight of internet services.

Licensed Internet Service Providers (ISPs) in Eswatini

Website: www.afrimetro.com
Postal Address: P. O. Box 6889 Mbabane
Physical Address: Unit 6, Lilanga Complex, Litsemba Street, Sidwashini.

Website: www.chakaza.co.sz
Physical Address: 334 Inyoni Park, Coates Valley, Eswatini.

Website: www.commitconsult.com
Tel: (+268) 2411 1680
Postal Address: P. O. Box 5817 Mbabane, H100
Physical Address: Cnr Somhlolo & Madlenya St, Muir Towers, Mbabane.

Website: www.computronics.sz
Tel: (+268) 2404 5504
Postal Address: P. O. Box 1919 Mbabane, H100
Physical Address: Computronics House, Queensgate, Mbabane.

Website: www.dnet.co.sz
Tel: (+268) 2406 9000
Postal Address: P. O. Box 213 Eveni, H103
Physical Address: First House Building, Betfusile St, Mbabane.

Website: www.dimensiondata.com
Tel: (+268) 2404 7773
Postal Address: P. O. Box Private Bag X 163 Bryanstar 2021
Physical Address: 7th floor, Penthouse Suite, Corporate Place, Swazi Plaza, Mbabane.

Website: www.glimmertech.net
Postal Address: P. O. Box 9038 Mbabane
Physical Address: House 6, Lot 364 10 Tenbergen Street, Manzini.

Website: www.internet.co.sz
Tel: (+268) 2422 1078
Postal Address: P. O. Box 1183 Mbabane
Physical Address: M109 Cornerstone Centre, Litsemba Street, Sidwashini Industrial Site, Mbabane, Eswatini.

Website: www.jenny.co.sz
Tel: (+268) 2411 3270
Postal Address: P. O. Box 3251 Mbabane, H100
Physical Address: Office no.15, Checkers Business Park Mbabane.

Website: www.jenny.co.sz
Tel: (+268) 2404 1604
Postal Address: P. O. Box 2707, Mbabane
Physical Address: Shop No. 2, HEC Building, Gwamile Street, Mbabane.

Tel: (+268) 7697 9899
Postal Address: P. O. Box 21, Bulembu
Physical Address: Farm 930, Section 5, Sidvokodvo, Manzini.

Website: www.posix.co.sz
Tel: (+268) 2404 1460
Postal Address: P. O. Box A59 Swazi Plaza, H101
Physical Address: No 33 Cooper Centre Building, Mbabane.

Postal Address: P. O. Box 336 Malkerns
Physical Address: Plot 264, Manzini.

Website: www.realimageservices.com
Tel: (+268) 2409 1000
Postal Address: P. O. Box 3517 Mbabane, H100
Physical Address: 168 Tsekwane St, Mbabane.

Website: www.digitech.co.sz
Postal Address: P. O. Box 2230 Matsapha
Physical Address: 1st Floor, 105D, Bhunu Mall, Manzini.

Tel: (+268) 2404 3124
Postal Address: P. O. Box 4206, Mbabane
Physical Address: c/o Henwood & Company, Mantambe House, Plot 1/649 Ben Dunn Street Mbabane.

Website: www.swazisat.com
Tel: (+268) 2409 0909
Postal Address: P. O. Box 7126 Mbabane,H100
Physical Address: Mbandzeni House, 7th Floor, Office No-72, Karl Grant Street, Mbabane.

Website: www.touchitnetworks.com
Postal Address: P. O. Box 9580 Mbabane, H100
Physical Address: Shop A31 PrintPak Bldg. Industrial Site, Mbabane.

Website: www.wanderport.co.sz
Tel: (+268) 2417 1846
Postal Address: P. O. Box 1839 Manzini
Physical Address: Shop No. 1, The Crescent, Ezulwini.

Postal Address: P. O. Box 8048 Mbabane
Physical Address: Plot No. 211, Corner of Mhlakuvane & Tenbergen Street, Manzini.

A process by which communications equipment or device or system is authorised by the Commission to be used in Eswatini or imported into Eswatini and involves verification of the equipment, device or system’s compliance with the applicable standards and other regulatory requirements.

  1. To protect public telecommunications networks from damage from customer-owned terminal equipment connected to it, and vice versa.
  2. To ensure coherent communications over the public telecommunications networks.
  3. To ensure safety of public from dangerous equipment.
  4. To promote the efficient utilisation of the radio frequency spectrum.
  5. To protect the general public as well as network operators from poor quality terminal equipment which do not meet public telecommunications network interface requirements.
  6. To protect the general public by ensuring that telecommunications equipment vendors are able to offer adequate technical support and after sales maintenance backup.
  7. To ensure safety of telecommunication operator’s line plant staff from high voltages that may be fed on line by substandard equipment arising from inadequate isolation.
  1. Local and International Manufacturers of equipment proposing to sell their equipment in Eswatini.
  2. Registered/Licensed vendors of equipment proposing to sell equipment on behalf of their principals.
  3. Individual users or organizations who procure non-type approved equipment for their own use (i.e. not for marketing/commercial purposes).
  4. Licensed Network operators and service providers.
  1. All Communications equipment (radio equipment, telecommunications terminal equipment or broadcasting terminal equipment and apparatus) prior to importation and use is subject to type approval or type acceptance by the Eswatini Communications Commission, unless explicitly exempted by the Commission.
  1. Telephones (ordinary, executive, secretarial sets).
  2. Cordless telephones
  3. Telephone answering and recording systems
  4. Cellular telephones (GSM, ETACS etc.)
  5. Payphones (coin and card operated)
  6. Call monitoring and logging systems
  7. Subscriber private meters (SPMs), Facsimile transceivers
  8. Call routing apparatus, Public Branch Exchanges (PBXs)
  9. Key Telephone System (KTS)
  10. Small Business System (SBS)
  11. Multi line systems
  12. Voice messaging systems,Data modems and fax modems
  13. Multiplexers, packet assembler’s disassemblers (PADs)
  14. Radio communication equipment
  15. Citizen band,Amateur band
  16. HF,VHF,UHF
  17. Microwave
  18. Radio paging terminals and transmitters
  19. Alarm transmitters
  20. Satellite
  21. Telemetry and command modules etc.