Get to know everything about ESCCOM
The regulatory body responsible for regulating the communications sector in Eswatini, constituting of telecommunication services and networks, broadcasting services, postal services and the use and allocation of radio spectrum.
Commission Profile
The Eswatini Communications Commission (ESCCOM) is the regulatory body responsible for regulating the communications sector in Eswatini, constituting of telecommunication services & networks, broadcasting services, postal services & the use and allocation of radio spectrum. It derives its mandate from the Swaziland Communications Commission Act no. 10 of 2013.
The Commission became operational on the 31st July 2013, effectively taking over all the regulatory powers of the sector from the Eswatini Posts and Telecommunications Corporation (EPTC) and Eswatini Television Authority (Eswatini TV).
The Commission is mainly responsible for:
Licensing all systems and services in the communications industry, including; telecommunications, postal, courier and broadcasting.
Managing the country’s frequency spectrum and numbering resources.
Facilitating the development of e-commerce.
Type approving and accepting communications equipment meant for use in the country.
Protecting consumer rights within the communications environment.
Managing competition within the sector to ensure a level playing ground for all players.
Regulating retail and wholesale tariffs for communications services.
Managing the universal access fund to facilitate access to communications services by all in Eswatini.
Monitoring the activities of licensees to enforce compliance with the license terms and conditions as well as the law.
